Complaints and Ethical Issues

Complaints about HAVAN members are dealt with according to the Canadian Home Builders’ Association Code For Disciplinary Action. A Complaints Committee addresses issues around possible improper conduct of members. Complaints about members or industry-related companies, products or services must be made in writing, explain how a member or industry-related company violated the HAVAN code of ethics, be accompanied with a verified statutory declaration or similar sworn statement and addressed to:

Ron Rapp
CEO
Homebuilders Association of Vancouver
#1011, 7445 – 132 Street
Surrey, BC
V3W 1J8